The RTE player will classify BT’s IP addresses as an international viewer. What is offered to you will depend on your IP addresses geolocation.īT use dynamic IP addresses meaning each time an IP address is assigned to you its pulled from a pool of all BT’s IP addresses which serve all our customers throughout the UK. The same rule applies with Netflix, each region will offer different programs, so what is available on Netflix in America may not be available on Netflix in the UK. Any IP address trying to access the service from outside of the Republic of Ireland will be classed as an international viewer. RTE will have rules in place that anyone with an IP address from the Republic of Ireland will be able to gain access to their player. Most streaming services will set geolocation restrictions and they enforce this with the use of your IP address location. It's not the case that BT is blocking our customers from using the RTE player. Hi for the post and welcome to the forum. How do I contact BT Broadband directly and ask them to unblock me, so to speak If your ISP requires any further information, they should contact RTÉ.ie at the following address: The ISP should include its Autonomous System (AS) number with any correspondence. You require an IP addresses that identifies you as being located in the Republic of Ireland or Northern Ireland to access the domestic version of the RTÉ Player service. If you are unable to access the RTÉ Player service, you should contact your ISP to report the issue. I am located in the Republic of Ireland or Northern Ireland and cannot access the domestic version of the RTÉ Player service. I live in Northern Ireland and I'm trying to download the RTE Player App, but all I can get is the RTE International Player.

Im posting here purely and simply because I can't find out how to contact BT Broadband direct.

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